@GrinningBobcat
How about just giving an orientation for staff, then if nublet staff helpers have questions they ask a higher up?
If something is unclear or undicussed such as the use of bitch or dick being old examples then make a vote amongst the admins as a form of administrative hierarchy/seniority or have direct voting from all staff members.
I can also confirm there already is an orientation. Considering I am one of the newest players to become helper, I feel like I have a good enough voice in this topic. When I was promoted, Dawn had me in voice chat and every single question I had was answered. She walked me through everything I had to do and even repeated steps when I wasn't sure if I heard correctly. I even said how I probably had more questions, but just couldn't think of any, and she made it clear that I can ask other staff at any time if I don't understand something. Staff made it very clear what my job was and was so helpful if I needed help. And I did in fact ask questions later on, mainly for my own benefit to make sure I understand, not because I wasn't told the first time. And the major person I asked for help from was Ceph cause we were usually on at the same time. Just because I asked him step by step questions doesn't mean staff didn't give a good orientation. I think that's where some confusion is coming from. Just because Ceph helped me learn more doesn't mean he was the primary teacher. He was more like the study hall helper that gave examples to the problems the teacher already taught.