cepheid's thoughts #2: problems with staff and the server of CraftyMynes

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  2. 7 years ago

    @Zane_Truesdale Talking from experience I presume ?

    Experience from what? Do you want to clarify me more on what you know?
    Like you did join a month ago I don't know who you could possibly be :P

  3. Anyway If you're implying my experience in similar situations like this, nah I really don't have anything I hold to heart here or remember but one thing. I used to be a big time Artist here but I've gotten Inactive with Minecraft and art lately. Without this community I would of never climbed up that ladder in my life and now I have people paying me for art. I owe a big thanks to these guys. The community here can be great both players and staff don't let this thread get to your head <3

  4. Deleted 7 years ago by r4iscool1
  5. Edited 7 years ago by Carl_Sagan1

    so many comments :/ i can't read them all...
    and the server is great.

  6. This is possibly the most dramatic thread I have ever encountered in my lifetime.

  7. All this can't be that serious. When people start making big paragraphs i stop reading because it just means it's getting out of hand and it'll lead to misinterpretations

  8. I finally had some time to look at my crates regarding the "totems"

    -image-
    -image-

    I posted these to discord immediately after checking but there was only a single totem in this crate, not sure where the 2nd one came from

  9. 6 years ago
    Edited 6 years ago by Blackened_Dawn

    also took me awhile to find it but I did find that I posted a picture of said totem that was going into the crate in the staff skype chat for people to give feedback

    -image-

    Skype name was blacked out due to being someone's real name

  10. Edited 6 years ago by Blackened_Dawn

    @cepheid Helping new staff learn the ropes
    -I also feel like the "orientation" for new staff is lacking a bit. Maybe it is just a "learn as you go" experience, but I do feel like new helpers need a little bit more help knowing the kick/ban process. It took me a month as staff before someone told me it's 3 kicks you give someone before asking for a ban. Maybe it just slipped my mentor's mind, but in the current state it really feels like it's on other staff online to walk new helpers through kicking and banning rule breakers as it's not explained well enough when they first get staff. I've seen this a bit in helpers promoted after myself, and I did my best to help them learn by walking them through the process of kicking people instead of just handling it myself. I'm not sure if it's a byproduct of the admins being so far removed from being a new staff that they forget that everything that's obvious to them isn't so obvious to a day 1 helper, but some things could definitely be improved.

    Wrong.

    -image-

  11. -image-
    How about just giving an orientation for staff, then if nublet staff helpers have questions they ask a higher up?
    If something is unclear or undicussed such as the use of bitch or dick being old examples then make a vote amongst the admins as a form of administrative hierarchy/seniority or have direct voting from all staff members.

  12. All this should be more of a conversation amongst staff members rather than players.

    An average players will never complain if something OP is given to them or rule enforcement differing from staff to staff then an easy fix would be to specify the rules at least amongst staff memebers.

    If everything is so black and white in this world why is there so much grey? Point being is that we all want the server to be its best so stop sounding like this is some kind of civil war. Staff just take the complaind and critism and see if its true

  13. @GrinningBobcat -image-
    How about just giving an orientation for staff, then if nublet staff helpers have questions they ask a higher up?
    If something is unclear or undicussed such as the use of bitch or dick being old examples then make a vote amongst the admins as a form of administrative hierarchy/seniority or have direct voting from all staff members.

    There already is an extensive introduction, in fact we have a 6 page guide on it.
    Anyone is free to ask any questions directly to higher staff or in the staff chat and they do, that's why I rejected that assertions of cephied, its simply not true.

    As for unclear rules, it depends on context really when it comes to those words. We trust the good judgement of any staff to decide. Holding a vote really doesn't help unless we decide to blanket ban the words or blanket allow them.

    @GrinningBobcat All this should be more of a conversation amongst staff members rather than players.

    An average players will never complain if something OP is given to them or rule enforcement differing from staff to staff then an easy fix would be to specify the rules at least amongst staff memebers.

    If everything is so black and white in this world why is there so much grey? Point being is that we all want the server to be its best so stop sounding like this is some kind of civil war. Staff just take the complaind and critism and see if its true

    The staff chat is very active, you can go away for an hour in the fun chat and come back to 700 messages easily. Hence why everyone has it muted.

    We have taken the complaints and criticism which are true, which every staff has acknowledged there was some things that we need to work on, player retention for new players, voting and the rewards, clarifying texture packs and forge.
    That doesn't mean we should take half the barely hidden personal stabs in the OP's post and implement them all, after all if they really were issues they should have been raised when they apparently were one not months later as some sort of payback before leaving post.

  14. Just wow. I read #1 & #2 when i had nothing to do after work waiting for my wife.

  15. i dont think the graph is very applicable atm due to the november reset (notice how the population dropped almost after november) but i do think that there is a possiility that population is declining, so definitely staff should keep and eye on it. As with some stats suggests (graphs) im not sure if having a stable
    population is good, it should be moving up and down or else that means the players arent joining the server. as for the population going down, 4 months is really very little time, when i look at stocks i look at the 1 year graphs to come up with conclusions whether it will go up or go down.

  16. @R4iscool1 There already is an extensive introduction, in fact we have a 6 page guide on it.
    Anyone is free to ask any questions directly to higher staff or in the staff chat and they do, that's why I rejected that assertions of cephied, its simply not true.

    As for unclear rules, it depends on context really when it comes to those words. We trust the good judgement of any staff to decide. Holding a vote really doesn't help unless we decide to blanket ban the words or blanket allow them.

    The staff chat is very active, you can go away for an hour in the fun chat and come back to 700 messages easily. Hence why everyone has it muted.

    We have taken the complaints and criticism which are true, which every staff has acknowledged there was some things that we need to work on, player retention for new players, voting and the rewards, clarifying texture packs and forge.
    That doesn't mean we should take half the barely hidden personal stabs in the OP's post and implement them all, after all if they really were issues they should have been raised when they apparently were one not months later as some sort of payback before leaving post.

    You see this all makes sense, what is the point of this thread again?

  17. Edited 6 years ago by Cellexya

    @GrinningBobcat -image-
    How about just giving an orientation for staff, then if nublet staff helpers have questions they ask a higher up?
    If something is unclear or undicussed such as the use of bitch or dick being old examples then make a vote amongst the admins as a form of administrative hierarchy/seniority or have direct voting from all staff members.

    I can confirm there is an orientation of sorts, when i was promoted i was given a tour of staff stuff, and Dawn and Baron had me in a skype call explaining rules, kicking, spawn cleaning and etc. When i was promoted to mod Nysic explained how to ban and that sort of stuff and the other staff things that come with mod. He missed a few things but all i did was ask questions and they were answered almost immediately. Most, if not all staff have Crafty on skype and if they dont get an answer from Staff Chat they can pm him directly and he always replies quickly. If new staff arent sure about anything and dont reach out for an answer further than Staff Chat then it just means higher ups are busy or just havent checked the chat yet. They all have lives and most of them mute the notifications from chat because as r4 said, it gets scary. Even admins will reply to direct skype messages so any unsure staff can pm them as well and probably get a faster reply if it is an urgent matter.

  18. @GrinningBobcat -image-
    How about just giving an orientation for staff, then if nublet staff helpers have questions they ask a higher up?
    If something is unclear or undicussed such as the use of bitch or dick being old examples then make a vote amongst the admins as a form of administrative hierarchy/seniority or have direct voting from all staff members.

    I can also confirm there already is an orientation. Considering I am one of the newest players to become helper, I feel like I have a good enough voice in this topic. When I was promoted, Dawn had me in voice chat and every single question I had was answered. She walked me through everything I had to do and even repeated steps when I wasn't sure if I heard correctly. I even said how I probably had more questions, but just couldn't think of any, and she made it clear that I can ask other staff at any time if I don't understand something. Staff made it very clear what my job was and was so helpful if I needed help. And I did in fact ask questions later on, mainly for my own benefit to make sure I understand, not because I wasn't told the first time. And the major person I asked for help from was Ceph cause we were usually on at the same time. Just because I asked him step by step questions doesn't mean staff didn't give a good orientation. I think that's where some confusion is coming from. Just because Ceph helped me learn more doesn't mean he was the primary teacher. He was more like the study hall helper that gave examples to the problems the teacher already taught.

  19. @Dennari43 I can also confirm there already is an orientation. Considering I am one of the newest players to become helper, I feel like I have a good enough voice in this topic. When I was promoted, Dawn had me in voice chat and every single question I had was answered. She walked me through everything I had to do and even repeated steps when I wasn't sure if I heard correctly. I even said how I probably had more questions, but just couldn't think of any, and she made it clear that I can ask other staff at any time if I don't understand something. Staff made it very clear what my job was and was so helpful if I needed help. And I did in fact ask questions later on, mainly for my own benefit to make sure I understand, not because I wasn't told the first time. And the major person I asked for help from was Ceph cause we were usually on at the same time. Just because I asked him step by step questions doesn't mean staff didn't give a good orientation. I think that's where some confusion is coming from. Just because Ceph helped me learn more doesn't mean he was the primary teacher. He was more like the study hall helper that gave examples to the problems the teacher already taught.

    And even if he was a primary teacher, he had been helper long enough to understand most if not all rules, and those he didn't know he could easily direct you to someone who could answer. Once you are staff and have a grasp on things, it is partially your job to help train new staff. Learning isn't just restricted to admins, any rank can help you learn as long as they are providing accurate information.

  20. @Cellexya And even if he was a primary teacher, he had been helper long enough to understand most if not all rules, and those he didn't know he could easily direct you to someone who could answer. Once you are staff and have a grasp on things, it is partially your job to help train new staff. Learning isn't just restricted to admins, any rank can help you learn as long as they are providing accurate information.

    Exactly!

  21. I feel that the discussion on this post is over and therefore I am locking it. If you have anything else to add or wish to talk to me, please either PM me or make a new post.

    - Crafty

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