You must realize how the system works, it learns has to respond based on questions asked and how other players respond. It has a pre-filter that cuts down the bulk of the chat to just questions, then it pulls keywords and pushed the rest through a couple of "AI" networks to handle spelling mistakes, re-ordered words, and slang/useless words.

"tim" is considered a misspelling of "time" which is a strong keyword of server time.
Some partial questions are close enough that it will attempt to answer.
Bad questions that are followed up by a staff member running something like "spawn?" or "border?" will help the system learn how to answer said question.

Side note, I used to use another system for a short period of time until I got this lovely message:

We noticed that your free account greatly exceeds the allotted free queries.  Our free accounts allow for 6,000 queries per month and you're averaging 40,000 per month since May.  In order to continue to have your queries processed without interruption I'm hoping you can upgrade to one of our paid plans.  The best plan based upon your volume is our Standard plan.  The cost per year is $4,788 and includes 750K queries per year.  You can of course, go month to month which costs $499 and provides 62,500 queries per month.  If you're interested in going annually I can provide a discount of 30%.  The offer is good thru the end of this week - just let me know and I'll send you a code to use when you buy online.

If you need more than 750k queries per year we have Premium and Preferred plans.  Definitely we'd like to have you stay on as a customer so please let me know how you'd like to proceed ASAP.

I said fat chance and made my own thing.